Privacy Policy
Health Help By Stuart is here to protect and improve the personal and financial health of all consumers.
When you use, access or interact with
our services, you are agreeing to our
Terms of Service and also consenting
to our information practices disclosed
and hyperlinked herein.
How We Collect Information
Depending on your relationship with
us, there is only one way we may
collect information about you: (1)
when you provide it to us. We need to
collect personal information to
provide Services to you. If you do not
provide the information requested, we
may not be able to provide the
Services.
1. Information You May Provide to
Us
By providing your phone number, you
agree to receive text messages.
Message & data rates may apply.
Message frequency varies. Reply STOP
to opt out, reply HELP for
help.
You may provide information to us in various ways, such as through online forms, over the phone, or other means offered through our Service. For example, on our Website we may ask you some basic questions in order to generate an insurance quote for you. The types of information you provide us fit into two categories.
- Personal Information is information that identifies you personally, such as your name, postal address, email address, telephone number, or other contact information.
- Non-Personal Information is information about you or your household that, on its own, doesn’t identify you personally, like gender, income, employment status, or products of interest. This also includes information that has been aggregated in a manner such that it no longer reveals your identity
When we combine Non-Personal Information with Personal Information, we treat it like Personal Information for as long as it is combined.
Unless specifically requested, we ask that you do not send us, and you do not disclose, any additional personal information (e.g., information related to government identifiers, racial or ethnic origin, political opinions, religion or other beliefs, health, biometrics or genetic characteristics, or criminal background) during the use of our Services.
If you disclose, to us or to our
service providers, any personal
information relating to other people
in connection with the Services, you
represent that you have the authority
to do so and to permit us to use the
information in accordance with this
Privacy Policy.
How We Use the Information We
Collect
We use the information we collect
from you and third parties to operate
our Services, including to provide you
with insurance quotes, communicate
with you, and take steps to improve
your experience. Such business and
commercial purposes include:
- To provide personalized Services to you. We use the information we collect to provide Services to you in a personalized way including offering a quote, processing transactions, maintaining and servicing your account or policy, providing customer service. We also may collect information in our capacity as a service provider on behalf of a financial service providers (e.g., insurance carriers, financial institutions). Many of the products we offer are complex, and consumers look to us to guide them to find the one that best fits their needs and goals. The information we collect gives us a more detailed picture of who you are so we can help you find the right product.
- To improve and debug our Services. We are constantly trying to improve our Services. The information we collect may be used to conduct internal research and analysis including data analytics, modeling, and recommendation Services. The information we collect also helps us improve the experience we provide to consumers, the intended functionality of our Services, and the way we match consumers to product recommendations in real time. For example, in some instances, we may use information you have provided, even if you have not completed the web flow, so that if you return to the Website this information will be pre-loaded for your convenience.
- To detect, investigate, and prevent fraud, misuse, or malicious activities. We respect your privacy and safety and therefore may use the information we collect to detect, investigate, prevent, or take action regarding incidents, threats, and misuse of natural persons, your information, or our systems. This includes suspected theft, fraud, malicious, deceptive or illegal activities, or violations of our policies. As a result, we may also use the information we collect to verify your identity.
- To communicate with you and advertise to you. For example, if you provide your phone number and email and then consent to being contacted by us, we may call you to start the quoting process. We may also text and email you information about how to contact us, personalized marketing messages, information about your shopping journey, offers, and other information pertinent to your financial services inquiry.
Opting Out of Further Communication.
Many of the products we offer are
complex, and consumers look to us to
guide them to find the one that best
fits their needs and goals. If
you’d prefer we do not contact
you, please opt-out of further
communications from us by requesting
to be placed on our Do Not Call list,
by replying “STOP” to our
text messages, or by unsubscribing
from our email list.
Who We Share Information With
No mobile information will be shared
with third parties/affiliates for
marketing/promotional purposes. All
other categories exclude text
messaging originator opt-in data and
consent; this information will not be
shared with any third parties.
Tracking & Analytics
Technologies
We may use various technologies to collect and store information in connection with your use of our Services. These may include things like cookies, browser storage, web beacons, and other tracking technologies.
Cookies. Cookies are a standard
feature of our Services that allow us
to store small amounts of data about
your use of our Websites. A cookie is
a small piece of information that a
website can send to your browser. It
acts as a tag that identifies your
computer but may not identify you
personally. Cookies store information
such as web pages viewed,
advertisements clicked, browser
preferences, etc.
How We Protect Your Information
We seek to use reasonable
administrative, technical and physical
safeguards, and other security
measures to protect personal
information within our organization
from growing threats. Unfortunately,
no data transmission over the Internet
or data storage system can be
guaranteed to be 100% secure. Please
note that information you send to us
electronically may not be secure when
it is transmitted to us. We recommend
that you do not use unsecure channels
to communicate personal information to
us through the use of the Services. If
you have reason to believe that your
interaction with us is no longer
secure, please immediately notify us
in accordance with the contact methods
provided below.
How Long We Retain Information
Health Help By Stuart
retains personal information for as
long as needed or permitted in light
of the purpose(s) for which it was
obtained and consistent with
applicable law